A permanent part time opportunity working 21 hours per week (job share) exists in our established Visitor Information Centre located in Shellharbour Village.
Manage the daily operations and activities of the Shellharbour Visitor Information Centre to deliver timely and courteous visitor information to customers via telephone, email and over the counter in a prompt and efficient manner. You will also update relevant information on tourism websites & social media sites and be accountable for the administering, monitoring and reporting of the tourism information function.
Reporting to the Tourism Manager, you will part of a unique community focused supportive team culture who maintain a strong collaborative and professional work ethic and ensures the decision-making is aligned to Council and Community expectations.
About us:
Shellharbour City, located in the Illawarra region, is just 80 minutes south of Sydney and is home to over 82,000 people in a city that spans 154 square kilometres. It's an area of great natural beauty - stretching west from the picturesque coastline to rolling pastures, set against the majestic backdrop of the Illawarra escarpment.
Our dedication to be financially sustainable in an evolving environment, while striving for a great organisational culture and committing to employing staff who embrace our core values, has made Shellharbour City Council an employer of choice.
We have been recognised with numerous state and national awards in recent times, including eight wins for our First Nations Community the Yirran Muru (many pathways) playspace, as well as being presented as winners in the NSW Landscape Architecture Awards, Regional Achievement Awards, and Parks and Leisure Australia Regional Awards of Excellence.
We offer:
Shellharbour City Council offers a high performing and sustainable organisation to deliver outcomes for the community through leadership, collaboration and innovation. We have exciting, rewarding career opportunities and flexible working arrangements to support a healthy work/life balance.
Please Note: This position requires a current "Working with Children Check" clearance in accordance with the 'Child Protection (WWC) Act 2012 for Paid workers
For further information about the position, click here for the position description.
Contact: Melissa Ritchie, Acting Tourism Manager on 0467 654 243.
Closing date: Sunday, 13 April 2025 at 11:30pm.
Apply now...
Complete the application below by answering the questions, describing how your skills and experience are relevant to the position.
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Shellharbour City Council are an equal opportunities employer and promote the following;
We are a workplace free from discrimination and harassment. It is the responsibility of all employees to ensure that they treat our Community, Councillors, Customers and each other with respect and professionalism without regard to non-relevant criteria or distinctions.
We are committed to being a Child Safe Organisation. Our commitment promotes the rights of all children and young people to be safe from harm when interacting with our services and spaces. To realise our vision for a child-safe Shellharbour, we know that we must work together to ensure our children are given every opportunity to be safe, happy and thrive.
Shellharbour City Council are dedicated to building a workplace that celebrates diversity and promotes inclusivity. We recognise the unique strengths and talents that individuals with disabilities bring to our team, and we are committed to creating an environment where everyone can thrive. We invite individuals with disability to apply for positions at Shellharbour City Council and we commit to discussing reasonable adjustments to roles (such as work hours) and the work environment (for example, different office equipment) where we can, to enable people with a disability to join our team. By doing so, people with disability can contribute to the skills, experiences, and perspectives that make our team stronger. Together, we can create a workplace that reflects the diversity of our community and ensures that everyone has the opportunity to reach their full potential. At Shellharbour City Council, we believe that diversity is not just a policy—it's a reflection of who we are and what we stand for.
Our core values of collaboration, accountability, integrity, respect and sustainability represent who we are and what we expect of one another.
To work with us, you must be committed to role modelling our core values.